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House of Moonlight
House of Moonlight
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Privacy Policy / Terms & Conditions

 

Effective Date: August 30, 2026


House of Moonlight respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how House of Moonlight may collect, use, store, and protect information you provide when visiting our website, booking services, communicating with us, purchasing products or resources, or otherwise interacting with House of Moonlight.


1. INFORMATION WE MAY COLLECT

Depending on how you interact with House of Moonlight, we may collect information such as:

● Name and contact information

● Email address and telephone number

● Appointment and booking information

● Billing and transaction information

● Information voluntarily provided during consultations or intake forms

● Preferences, goals, interests, and lifestyle information relevant to requested services

● Communications between you and House of Moonlight

● Website usage information, such as pages visited and general technical information

Please do not submit information that you do not wish House of Moonlight to receive.


2. HOW WE USE INFORMATION

Information may be used to:

● Schedule and provide requested services

● Communicate with clients

● Process payments and transactions

● Customize consulting experiences

● Respond to questions and requests

● Improve our website and services

● Maintain business records

● Send administrative or service-related communications

● Send marketing communications where permitted and, where required, with appropriate consent

● Protect the security and integrity of our business


3. CLIENT CONSULTATION INFORMATION

Because House of Moonlight provides personalized consulting, clients may voluntarily provide information concerning their lifestyle, goals, preferences, relationships, nutrition, wellness, business, personal development, or other areas relevant to a requested service.

We use such information only as reasonably necessary to provide or improve the requested service, maintain appropriate records, communicate with the client, or comply with legal obligations.

Clients should avoid providing highly sensitive information unless it is genuinely necessary for the service.


4. PAYMENT INFORMATION

Payments may be processed through third-party payment processors.

House of Moonlight generally does not directly store complete payment-card information. Payment information may be handled according to the privacy policies and security practices of the applicable payment processor.


5. INFORMATION SHARING

House of Moonlight does not sell your personal information as a business practice.

Information may be shared with service providers, contractors, technology providers, payment processors, booking platforms, or other parties when reasonably necessary to operate the business and provide requested services.

Information may also be disclosed when required by law or when reasonably necessary to protect the rights, safety, security, or property of House of Moonlight, our clients, or others.


6. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, platforms, products, or services.

House of Moonlight is not responsible for the privacy practices of third-party websites. We encourage you to review their individual privacy policies before submitting information.

7. DATA SECURITY

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic communication, or storage system can be guaranteed to be completely secure.


8. DATA RETENTION

We may retain information for as long as reasonably necessary for legitimate business purposes, service delivery, accounting, recordkeeping, legal compliance, dispute resolution, or other lawful purposes.


9. YOUR CHOICES

You may contact House of Moonlight regarding questions about your personal information or to request appropriate access, correction, or deletion where such rights apply under applicable law.

You may unsubscribe from marketing communications by using the unsubscribe mechanism provided in those communications or by contacting House of Moonlight.


10. CHILDREN’S PRIVACY

House of Moonlight’s services and website are not intentionally directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally appropriate authorization.


11. POLICY CHANGES

This Privacy Policy may be updated periodically.

Any revised version will be posted on the website with an updated effective date.


12. CONTACT

Questions concerning this Privacy Policy may be directed to House of Moonlight through the contact information provided on our website.

House of Moonlight
Privacy. Intention. Integrity.



WEBSITE & SERVICE DISCLAIMER

Effective Date: August 30, 2026

The information and services provided by House of Moonlight are intended to educate, inform, inspire, and support personal decision-making.

House of Moonlight provides consulting and educational guidance across areas including lifestyle, business, image and styling, personal development, mindset, nutrition, fitness, wellness, spirituality, relationships, intimacy, and information retention.



NOT MEDICAL ADVICE

Information concerning nutrition, herbs, supplements, fitness, wellness, diet, or lifestyle is provided for general educational purposes.

House of Moonlight does not diagnose, treat, cure, or prevent disease unless a service is separately provided by an appropriately licensed professional acting within their lawful scope of practice.

Nothing on this website or within a consultation should be interpreted as a substitute for medical care.

Always consult an appropriately qualified healthcare professional regarding medical conditions, medications, supplements, pregnancy, injuries, allergies, or other health concerns.



NOT MENTAL-HEALTH TREATMENT

Mindset, emotional, personal-development, relationship, and spiritual discussions are educational and advisory.

They are not a substitute for psychotherapy, psychiatric treatment, crisis intervention, or other professional mental-health services.

If you are experiencing a mental-health emergency or believe you may be in danger, seek appropriate emergency or professional assistance immediately.



NUTRITION & FITNESS

House of Moonlight may provide general nutrition and fitness education, lifestyle suggestions, meal ideas, exercise concepts, or wellness information.

Individual responses and results vary.

Clients are responsible for determining whether a recommendation is appropriate for their circumstances and should obtain professional guidance when appropriate.



HERBAL & NATURAL PRODUCTS

References to herbs, plants, natural products, supplements, or traditional wellness practices are educational in nature.

“Natural” does not automatically mean safe or appropriate for everyone.

Herbs and supplements may interact with medications or medical conditions.

Clients should consult a qualified healthcare professional before beginning herbs, supplements, dietary changes, or other wellness practices when appropriate.



SPIRITUAL GUIDANCE

Spiritual guidance is intended for reflection, exploration, inspiration, and personal development.

House of Moonlight does not guarantee supernatural events, manifestations, predictions, outcomes, or spiritual experiences.

Spiritual guidance should never replace appropriate professional assistance.



RELATIONSHIP & INTIMACY

Relationship and intimacy guidance is educational and informational.

House of Moonlight does not guarantee romantic attraction, reconciliation, relationship success, sexual outcomes, or any particular interpersonal result.

All relationships and intimate interactions should be based upon mutual consent, respect, communication, and personal autonomy.



BUSINESS & FINANCIAL RESULTS

Business consulting, entrepreneurship, branding, lifestyle strategy, and related information are provided for educational and strategic purposes.

House of Moonlight does not guarantee revenue, profits, clients, employment, investment returns, business growth, or financial success.

Nothing provided by House of Moonlight should be interpreted as individualized legal, tax, accounting, or investment advice unless specifically provided by an appropriately licensed professional.



PERSONAL RESPONSIBILITY

You remain responsible for your own decisions, actions, purchases, health choices, relationships, business decisions, and lifestyle choices.

House of Moonlight provides perspective and guidance; the ultimate decision belongs to you.



NO GUARANTEE OF RESULTS

Every person is different.

House of Moonlight makes no guarantee regarding physical, emotional, spiritual, financial, professional, romantic, business, or lifestyle results.

Testimonials or examples of results, when displayed, represent individual experiences and should not be interpreted as guarantees of future results.



WEBSITE INFORMATION

Although House of Moonlight makes reasonable efforts to provide useful and accurate information, we do not guarantee that all website content will always be complete, current, or error-free.

House of Moonlight reserves the right to modify website content, services, pricing, and availability at any time.

By using this website or participating in House of Moonlight services, you acknowledge and agree to this Disclaimer.



CANCELLATION, RESCHEDULING & REFUND POLICY

Effective Date: August 30, 2026

At House of Moonlight, appointments are intentionally reserved for each client. Once an appointment is booked, time and resources may be allocated specifically to that experience.



APPOINTMENT CANCELLATIONS

Clients may cancel or request to reschedule an appointment by contacting House of Moonlight at least 24 hours before the scheduled appointment.

Cancellations made with appropriate notice may be eligible for rescheduling or credit according to the service purchased.



LATE CANCELLATIONS

Appointments canceled less than 24 hours before the scheduled appointment may be considered a late cancellation.

A late cancellation may result in forfeiture of the applicable appointment fee, deposit, or service credit.



NO-SHOWS

Failure to attend an appointment without notice will be considered a no-show.

No-show appointments may be charged in full and may not be eligible for a refund or rescheduling.

Repeated no-shows may result in the requirement of prepayment or refusal of future bookings.



LATE ARRIVALS

Clients are expected to arrive on time.

If a client arrives late, the appointment may still end at the originally scheduled time so that subsequent appointments are not affected.

House of Moonlight may determine whether a shortened appointment can still reasonably be provided.



RESCHEDULING

House of Moonlight will make reasonable efforts to accommodate rescheduling requests.

Availability is not guaranteed.

A client may be limited in the number of times an appointment can be rescheduled.



REFUNDS

Refund eligibility depends upon the service purchased.

Because consulting appointments, customized services, preparation time, digital resources, and personalized materials may involve time or work that cannot be returned once provided, certain purchases may be non-refundable.

Unless a service specifically states otherwise:

  • Completed consultations are non-refundable.
  • Digital products delivered to the client may be non-refundable.
  • Customized plans or personalized materials may be non-refundable once work has begun or materials have been delivered.
  • Deposits may be non-refundable.
  • Missed appointments may be non-refundable.
  • Services already substantially performed are generally not eligible for a refund.

Where a refund is approved, it will generally be issued to the original payment method.



CANCELLATIONS

If House of Moonlight must cancel an appointment, the client may be offered a rescheduled appointment, service credit, or refund of the affected appointment fee, as appropriate.



EXCEPTIONS

House of Moonlight understands that emergencies and extraordinary circumstances occur.

Exceptions may be considered at our discretion based upon the circumstances.



DISPUTES

If you believe a billing, cancellation, or refund issue has occurred, please contact House of Moonlight promptly so that the matter can be reviewed.

Nothing in this policy is intended to limit any consumer rights or remedies that cannot legally be waived.

Thank you for respecting the time, preparation, and personalized attention that goes into every House of Moonlight experience.

Copyright © 2026 House of Moonlight - All Rights Reserved.

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